General Questions
How do I join FIBIS and how much does it cost?
FIBIS Search Question
Why do I get no results when searching for a name containing an apostrophe?
Members Area Questions
Research Questions
Does FIBIS offer a research service?
Answers
How do I join FIBIS and how much does it cost?
Go to the How To Join FIBIS Page for the answer to this question.
Why can't I log in to the members area?
First you need your membership number and password sent to you by the membership secretary. You will not be able to enter this area until you have received them. Your email address is not your username.
Occasionally you may experience trouble getting into the MA if you ask IE to "Save this password in your password list" then close your browser and retry (return to the main FIBIS Homepage and click on the MA link)
Why aren't my password and login remembered?
Next time you have visited the MA site again IE hasn't remembered your login and password? This is because FIBIS does not have a Unique IP Address (this costs more!), so you will need to re-enter the information. It will remember you are logged in within the same session (by not closing your browser).
Viewing the MA in Netscape or Firefox behaves differently, and you will probably be asked to enter your login information twice - do this - otherwise some of the MA features won't work. If you tick the "Remember password" will work for the first login screen, but not the second one.
I've forgotten my login and or password. Who do I contact to find out what it is?
Please e mail the FIBIS wemaster.
Does FIBIS offer a research service?
FIBIS is currently able to provide personal research services at the Oriental & India Office Collection at the British Library and certain other London Archives to those of its Members who are distant from London.
Why do I get no results when searching for a name containing an apostrophe?
When searching for names containing an apostrophe put a 'wildcard' character before the main part of the name you want to search for and miss out everything before the apostrophe.
The wildcard character, %, will match any characters, for example if searching for D'Silva then enter %silva. This is actually better since it will also find all variants such as D Silva Da Silva, D' Silva etc. which may have been written in the historical records.
The downside is that you may have more matches to trawl through, and also the search may take slightly longer to return results
